Mail | Telephone | Internet

Communication 

Mail

A letter from Venezuela to Europe or the US normally takes 10 days - 2 weeks to arrive, but there are many exceptions. Some mail takes 6 weeks or more, if it arrives at all. Mailboxes are difficult to find, so always take your letters and parcels to the local mail office (IPOSTEL), and try to send mail from major tourist towns. For important mail, either use a courier or send it registered/certified (certificado).

 

Telephone

CANTV is Venezuela´s national telephone company and it has a modern, efficient telephone network. Making international phone calls is not a problem, but is very expensive. In some touristy cities there are private offices that offer cheaper international phone calls via call back systems.

There are plenty of public telephones in Venezuela, even in the more remote places, all of which accept CANTV cards only (tarjeta CANTV). Credit cards are not accepted. Telephone cards are available for 2000 and 5000Bs (the latter enough for a three minute call to Europe) and can be purchased from CANTV offices and most supermarkets and souvenir shops. However, if you are travelling to a more remote area and will want to make a call, it is wise to buy a card beforehand and take it with you.

The international code for Venezuela is 58. For international calls from Venezuela, dial 00+country code.

CANTV has an information system that can be accessed by the number 103. Some of the operators speak English.

City Codes of major cities in Venezuela

Caracas	0212	Maracay	0243
Acarigua	055	Maturin	0291
Barinas	0273	Mérida	0274
Barquisimeto	051	Porlamar	0295
Ciudad Bolívar	085	Puerto La Cruz	0281
Cumaná	093	Puerto Ordaz	086
Maiquetía	0212	San Cristobal	071
Maracaibo	0261

Numbers to dial from Venezuela for international collect calls

Argentina	800-1-1540	Hong Kong	800-1-1852
Australia	800-1-1610	Israel	800-1-1972
Belgium	800-1-1320	Italy	800-1-1390
Bolivia	800-1-1591	Japan	800-1-1810
Brazil	800-1-1550	Panamá	800-1-1507
Canada	800-1-1100	Perú	800-1-1510
Colombia	800-1-1570	Portugal	800-1-1351
Costa Rica	800-1-1506	Puerto Rico	800-1-1120
Chile	800-1-1188	Spain	800-1-1034
Dominican Republic	800-1-1184	United Kingdom	800-1-1440
Ecuador	800-1-1593	United States	800-1-1120
France	800-1-1330	Uruguay	800-1-1598
Germany	800-1-1490

The Internet

In some major cities there are internet cafés or agencies that offer internet services. However, as the internet in Venezuela is just beginning, these establishments might be difficult to find and prices are still quite high. Travel agencies might let you use their internet connection, and some marinas also offer an internet service.

Places with internet access:

• Century Sistemas, Porlamar, Av. 4 de Mayo, CC Galerias Fente (15 min. gratis)
• Internetcafe Valencia
• Celis Cafe.Com (Caracas)
• Cafe Pistacho (Caracas)
• Collins Cafe (Caracas)
• Coverupweb (Caracas)
• Cyber Cafe La Macarena (Caracas)
• Cyber Feria (Caracas)
• Cyber Office 2020 (Caracas)
• Kiosko Ipostel Los Chaguaramos (Caracas)
• Net Cafe (Caracas)
• North American Connection (Puerto La Cruz)
• Pcscafe (Caracas)